• Expect to be asked a number of questions about your injury. We ask that you complete our new patient health history form and consent forms available through our patient portal in advance. If you have any trouble accessing the portal or completing the forms on your available device(s), don’t hesitate to contact us.  Our team of admins is often able to resolve whatever challenges you may be facing.  But you always have the option of coming in 20 minutes before your appointment time to complete the forms using an iPad in our office. If you have multiple areas of pain, decide on which area you want to address first (see question 3 below).
  • Once your New Patient Visit is scheduled, you will receive a link from our patient portal.  Follow this link and it will guide you as you set up your own private account.  This allows you to fill out all the necessary insurance, HIPAA, and health history information at home and at your own pace.  We need to have all that information completed prior to your first visit so, if you have any trouble, please reach out to us.  If necessary, we can walk you through the process in the office prior to your first visit.
  • You can expect your doctor to call a day or two prior to your New Patient appointment.  We like to introduce ourselves and give you an opportunity to ask any questions you might have before coming into the office.
  • Once in the office, we will ask you a number of questions about the injury or area of pain.  Many patients come to us with multiple issues.  We ask that you pick the one that affects you most.  We focus on one issue at a time.  This allows us to focus on the area and thoroughly evaluate and treat that injury.  We find that if we address multiple issues in a visit, we don’t make as much progress in any area.  If we focus on one area, we can fully resolve it and move on to the next area.
  • Expect to move. We will have you move a good deal to test range of motion, reflexes, muscle tone etc. The more we see you move, the more thoroughly we can analyze your injury. With this in mind, we ask that you come wearing LOOSE FITTING, comfortable clothes. If the injury involves the low back, hips, legs or feet –wear or bring a pair of loose fitting shorts. If the injury involves the neck or shoulders, we ask our female patients to wear a tank top, camisole or sports bra to allow us to see how the shoulders move. If you forget, we have plenty of gowns and shorts available for you, but patients are usually more comfortable in your own.
  • Expect to be educated. Once we know what is involved with your injury, we will let you know what we find and how we are going to fix it. If it is an injury we cannot fix, we will explain that to you and offer you some options that might help: whether that is another type of doctor or therapy, or some other course of action.